Information about the collection, use and disclosure of personal information using cookies and other technologies 

« ClicAssure » refers to ClicAssure, cabinet de services financiers inc.
"Personal Information" refers to any information about a natural person that allows, directly or indirectly, that person to be identified.   
"Site" refers to the ClicAssure website. 
“User(s)”, “you” and “yours” refer to persons who access or use this Site.

The Site uses cookies and other similar technologies  owned by ClicAssure or third parties. The purpose of cookies and other technologies is to optimize use of the Site and improve its efficiency. They are also used to analyze User behaviour, personalize their experience and provide targeted advertising. The data collected by these functions cannot identify you directly but can be used to locate you.

We offer Users the opportunity to disable cookies and other secondary technologies at any time. On our website, you'll need to withdraw your consent directly in your browser settings. However, disabling these functions could affect the Site’s general performance and your browsing experience.

What is a cookie? 

Cookies are pieces of data, usually stored in text files, created by a web server and sent to your browser when you visit a website. These can then be retrieved by the server on subsequent visits.

Cookies collect and store data such as your browser type, your operating system, your preferences, browsing habits on the Site, the URL address or advertisement that directed you to the Site and your IP address. As some of this data may be considered Personal Information, ClicAssure is committed to protecting it in accordance with best practices.

Collection purposes 

Cookies and other necessary technologies. ClicAssure uses cookies and other similar technologies necessary for the Site’s proper performance and security. These namely allow us to record your preferences, such as language settings, and improve fraud detection measures, such as the reCAPTCHA tool. Your prior consent is not required for the installation of cookies on your web browser or mobile device, as they do not allow you to be identified, located or profiled. However, you can block or suppress these functions by configuring your browser settings. If you disable these functions in your browser, the Site’s performance and your browsing experience may be affected.

Cookies and other secondary technologies. ClicAssure collects data using cookies and other similar technologies on three (3) levels, which require your consent.

1 User behaviour and habits:

Data on User behaviour and browsing habits is collected and shared with statistical analysis tools to continuously improve the Site. This data includes the time spent on the Site and the content most frequently visited. This data is also used to develop and enhance digital services, including the ClicAssure Client Centre.

2 Targeted advertising:

Your interest profile allows us to show you personalized ads on the platforms of advertising partners. These functions also track the advertisements you interact with on third-party websites.

3 Personalized experience:

Your preferences make it possible to personalize the content you find on the ClicAssure Site and mobile app. These functions may be activated by ClicAssure or by third parties whose services are used on the Site's pages. They make it possible to personalize your Client Centre and find offers tailored to your needs.

Data retention

Data collected by cookies and other similar technologies is retained only as long as necessary to fulfill the purposes set forth in this policy and in accordance with the retention schedule established by ClicAssure.

Questions and comments

To contact our Chief Privacy Officer, please fill out our form or write to us at the following address:

Chief  Privacy Officer
ClicAssure, cabinet de services financiers inc
625 rue Jacques-Parizeau
Québec (Québec)  G1R 2G5