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Personal information protection

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The confidentiality and security of your personal information are important to ClicAssure. That's why we have adopted principles to protect personal information and implemented measures to ensure that your personal information and privacy are protected, in accordance with applicable laws. These principles and our measures are summarized below.

 

 

Responsibility
We are responsible for the personal information we hold. We consider "personal information" to be any information about you that allows you to be identified, either directly or indirectly. A Data Protection Officer has been appointed to ensure compliance with these principles and any applicable privacy legislation.

Purposes for which we collect, use, disclose, and retain your personal information
We collect, use, disclose, and retain only the necessary personal information to:
• identify and assess your profile;
• offer you services for requests for damage insurance quotes from various insurers and to follow up;
• communicate information and recommendations related to other products or services that might suit your needs;
• gather your opinion about our services;
• conduct studies and research as well as design or apply statistical models; and
• meet our legal obligations.

Consent
We ensure that we obtain your consent to collect, use, or disclose your personal information unless the law allows us to do otherwise. Your consent can be given in writing, verbally, or electronically. It can sometimes be implicit.
You have the right to withdraw your consent to the collection, use, and disclosure of your personal information for the purposes mentioned above. However, it may then be possible that we can no longer provide our services to you.

Limitation of Collection
We collect personal information necessary for the purposes mentioned above, within the limits permitted by law. Your personal information is collected directly from you using our digital interfaces unless you have agreed that they be obtained from third parties or the law allows us to do so.

Disclosure and Retention
The personal information we hold about you will only be disclosed to third parties with your consent, except as required or permitted by law.
We retain your personal information on our servers located in Canada. In some cases, however, our service providers may be located elsewhere, including in the United States, and your personal information may then be governed by the laws of these other jurisdictions. We retain the personal information about you for the duration necessary to achieve the purposes for which they were collected and, subsequently, in compliance with applicable laws.

Accuracy of Information
We have taken reasonable measures to ensure that the personal information we hold about you is accurate, complete, and up-to-date when used. We also rely on you to communicate any changes to your personal information.

Access and Rectification
If you wish to access your file or request its rectification, please contact us in writing.

Security Measures
Your personal information is protected by high-security standards. Only our employees, agents, business partners, and service providers can access the personal information concerning you, and only when required by their duties, mandates, or contracts.

Transparency
Do you have questions or concerns about these principles or about the confidentiality and security of your personal information? Write to us at the address:


Data Protection Officer
ClicAssure, cabinet de services financiers inc.
CP 46004 CSP Galeries Chagnon
Lévis (Qc)  G6V 8S3

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Notice

The following terms of use govern the use of the ClicAssure.com website ("Website") and its applications that allow you to submit an insurance quote request electronically. Please read them carefully since by accessing the site, you acknowledge having read them and you agree to respect them. ClicAssure.com reserves the right to modify these conditions at any time and without notice.

Quote Request

You assume full responsibility for any quote request completed on the Website and you agree to provide, in good faith, accurate and up-to-date information in order to obtain insurance quotes from ClicAssure.com business partners. ClicAssure.com will forward your quote request to certain of its business partners who may be interested in submitting an insurance quote to you so that they may send you such insurance quote by email, text message, telephone or mail. Your quote request will be sent to certain business partners so you can get up to three submissions. In certain cases, however, such as for particular risks, travel insurance or life insurance, your quote request will be sent to a single partner, a brokerage firm that specializes in this type of insurance and is able to get quotes from multiple insurers.

Protection of Personal Information

The confidentiality and security of your personal information is important to ClicAssure. That is why we have adopted privacy principles and put in place controls to ensure we protect your personal information and your privacy, in accordance with applicable laws. For more details, see: protection of personal information

Responsible use of Website

You must use the Website responsibly and for the purposes for which it is offered. The following gestures or behaviors are prohibited :

  • Violate any law in force;
  • Give false, misleading or deceptive information;
  • Apply on behalf of someone other than yourself or your business;
  • Apply under a fictitious name;
  • Use a robot or any other electronic means to access the Website and collect all or part of its content;
  • Bypass protective measures to prevent or restrict access to any part of the Website;
  • Introduce a virus, spam, Trojan horses or any other malicious or offensive technology that may cause harm to the Website, ClicAssure, its property or interests or any other user;
  • Disrupt or interfere with the functionality of the Website or any server or network involved in the operation of the Website.
In case of non-compliance with these rules or any improper use of the Website, ClicAssure reserves the right to restrict or withdraw your rights to use the Website.

Copyright and Trademarks

All information available on the Website is protected by copyright laws. It is strictly prohibited to distribute, reproduce, copy, publish, save, modify or otherwise use, in whole or in part, the information it contains without the written permission of ClicAssure. Any use of the ClicAssure trademark, its logo or any other distinctive sign or name of products or services appearing on the Website is prohibited without the prior written permission of ClicAssure.

Absence of Warranties

The Website is offered as is for your personal use, and according to its availability, by ClicAssure without any representation or warranty of any kind whatsoever. ClicAssure offers an insurance quotes comparator service and offers no products or financial services. Accordingly, ClicAssure is not party to any offer, commitment or insurance contract that may be entered into between you and an insurer as a result of any quote request and assumes no liability in respect thereof, or with respect to representations made by its business partners.

Non-Liability

ClicAssure can not be held responsible for any damage of any kind whatsoever resulting, directly or indirectly, from the use or operation of its Website and the information it contains.

Links to other websites

The Website contains links to websites operated by other organizations. ClicAssure does not endorse and is not responsible for the content of these other sites, nor for their possible modification, as these are subject to their own conditions of use. Consequently, ClicAssure can in no way be held responsible for any damage that may result, directly or indirectly, from the use of the operation or content of these other sites.

Technologies used to improve navigation

ClicAssure uses, on its Website, cookies which are text files placed on your computer. ClicAssure also requires the services of specialized companies that use technologies to collect information about, among other things, your browser, system, preferences, browsing habits and IP address. The use of cookies and other technologies is used to personalize your use, measure the effectiveness of its advertising, determine the behavior of visitors to its sites, carry out targeted marketing and optimize navigation on its sites. In addition, the terms of use and the privacy policies of the service providers with whom ClicAssure does business for the purposes mentioned in this paragraph apply to your browsing and use of the ClicAssure site. You can disable the use of cookies by selecting the appropriate settings from your browser. However, such deactivation could prevent the use of certain site features.

General Provisions and Applicable Laws

These terms of use constitute the entire agreement between you and ClicAssure. If any provision of these terms of use should be declared invalid or unenforceable, the other conditions will continue to apply. This Agreement is governed by the laws of the Province of Quebec and, in the event of any dispute regarding the application or interpretation thereof, any remedy shall be brought in the judicial district of Quebec, Province of Quebec.

Questions or comments

For any questions or comments related to the use or content of the Website, Contact Us. We welcome your comments in order to always offer you an efficient and quality service.

*Permissions:
I authorize ClicAssure to collect and share my personal information with some of its business partners who may provide me with an insurance quote. I also authorize ClicAssure and its partners to contact me by email, text, phone, or mail to respond to my request or finalize my quote.
I also consent to ClicAssure and its partners collecting, using, sharing, and retaining my personal information for the purposes of:
• Creating and updating my profile;
• Assessing the products and services they can offer me;
• Obtaining my feedback on my interactions with them or on their products and services;
• Conducting studies and creating statistical models;
• Providing me with personalized recommendations;
• Fulfilling their legal obligations.
If I accept the insurance offer from one of ClicAssure's business partners, I also authorize the latter to inform ClicAssure in order to update my file.
I also authorize ClicAssure and these same partners to communicate with me by email, text message, telephone or mail to respond to my request for insurance quotes or to allow me to finalize my quote request.

If I accept the insurance offer from one of ClicAssure's business partners, I also authorize the latter to inform ClicAssure in order to update my file.
I also authorize ClicAssure and these same partners to communicate with me by email, text message, telephone or mail to respond to my request for insurance quotes or to allow me to finalize my quote request.
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